For 21+ only

tf99 Responsible Gaming — Your Safety Is Our Priority

Keep entertainment safe and within limits. tf99 helps you build healthy gaming habits — with deposit limits, time-out, and self-exclusion features.

Why Is Responsible Gaming Important?

Online betting and casino gaming are a form of entertainment — never an alternative source of income. tf99 believes every player should stay aware of their budget and time. Responsible gaming means enjoying the experience without going beyond what you can afford.

We know that sometimes the urge to play can go beyond control. That is why tf99 has built several responsible gaming tools into our platform — to help you set limits, take breaks, and get support when needed. Our one goal is to ensure your gaming experience stays enjoyable and safe at all times.

For players in Bangladesh, tf99 provides 24/7 Bengali live chat support. If you feel that gaming is having a negative impact on your daily life, family, or financial situation, do not hesitate to contact us.

Our Protection Tools and Commitments

tf99 provides the following features to give you a healthy and enjoyable gaming experience.

Deposit Limit

You can set your own maximum daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately; a request to increase a limit takes effect after 24 hours — so decisions are not made in the heat of the moment.

Time-Out

If you feel you need a break, you can activate a time-out for anywhere from 24 hours to 6 weeks. During this period, no betting or deposits will be possible from your account.

Self-Exclusion

For long-term issues, you can choose self-exclusion — from 6 months up to permanently. Once this step is active, your account will be closed and all promotional communications will stop.

Bet and Loss Limits

Decide in advance the maximum amount you are willing to lose within a set period. Once that limit is reached, your betting will be paused automatically, with no possibility of going beyond your budget.

Reality Check Notifications

At set intervals (for example every 30, 60, or 90 minutes) a notification will appear showing how long you have been playing and your total winnings or losses for that session — helping you stay aware.

24/7 Bengali Support

Contact our Bengali live chat team for any issue. Our trained support team is by your side seven days a week, twenty-four hours a day to guide you.

Age Limit — 21+ Only

You must be 21 years of age or older to play at tf99. Age verification must be completed during account registration. There is no way for a minor to open an account, and if this is discovered the account will be closed immediately and the balance returned. If you think a minor may have access to your account, use parental control software on your computer and do not share your password with anyone.

Signs of Problem Gambling

If you notice any of the signs below in yourself, consider seeking expert help. Acknowledging a problem is the first step toward solving it.

Repeatedly placing larger bets to chase losses, and continuing with the belief that "this time I will win."

Trying to stop playing but coming back again and again — the feeling of losing control over yourself.

Spending more time on gambling than with family, friends, or work, and neglecting important responsibilities.

Borrowing money to gamble, hiding money from family, or having trouble paying bills.

Feeling restless, irritable, or anxious when unable to play.

Hiding or lying to family or close ones about how much you are playing.

How to Use the Protection Tools

After logging in to your account, go to the "Account Settings" section to activate any of the tools below. If you need help, speak with our team via 24/7 live chat.

Deposit Limit

Account Settings → "Deposit Limit" → choose amount and period → confirm. Changes are immediate.

Time-Out

Account Settings → "Time-Out" → choose duration (24 hours to 6 weeks) → confirm.

Self-Exclusion

Account Settings → "Self-Exclusion" → choose duration → once active, it cannot be cancelled.

Reality Check

Account Settings → "Reality Check" → select notification interval → save.

tf99's Commitments

We are not just an entertainment provider — we genuinely care about the wellbeing and safety of our players. We actively uphold each of the commitments below.

  • Minors (under 21) have no way to open an account or play.
  • When signs of problem gambling are identified, our team proactively reaches out to the player.
  • No promotional messages are sent while self-exclusion is active.
  • All advertisements include a responsible gaming message and the 21+ limit.
  • SSL encryption and fair play policy are followed for all secure transactions.
  • 24/7 Bengali live chat support — immediate assistance for any issue.
  • Self-exclusion requests are always accepted without question and with respect.

Practical Tips for Healthy Gaming

Play for entertainment, not to earn money. Before each session, decide for yourself how much time and money you will spend. If you go beyond that limit, take a break immediately.

Avoid betting while under the influence of alcohol or anything else. The urge to play increases when you are angry, frustrated, or anxious — stop playing at these moments.

Remember: casino games and sports betting are designed purely for entertainment. There is no guarantee of being profitable in the long run. So never play with borrowed money or with funds your family needs.

Where to Get Help?

If you feel gambling is causing problems in your life, do not fight it alone. Contact our trained team through tf99's 24/7 Bengali live chat.

Our support team will help you activate self-exclusion, set limits, and gather the information you need. Acknowledging a problem is not weakness — it is the first courageous step.

You can also reach us by email: [email protected] — all communication is kept completely confidential.

Responsible Gaming — FAQ

You must be 21 years of age or older to register and play at tf99. Age verification is completed during account registration, and any account found to belong to a minor will be closed immediately.

Once self-exclusion is active, it cannot be cancelled before the set period ends. This is intentionally designed so that decisions cannot be reversed in a moment of impulse. To reactivate your account after the period ends, please contact our support team.

Yes, a request to lower your deposit limit takes effect immediately. However, increasing a limit has a mandatory 24-hour waiting period — to prevent overspending on an impulsive decision.

Absolutely. You can keep deposit limits, loss limits, and reality check notifications active at the same time. These tools complement each other, and using them together makes your protection stronger.

Yes, the money in your account is completely safe during a time-out or self-exclusion. You will not be able to place bets or make deposits, but you can get your funds back once the break ends or by submitting a withdrawal request.

Some common signs are: placing larger bets to chase losses; being unable to stop playing; prioritising gambling over family or work; borrowing money to bet; and hiding the amount you play from loved ones. If you notice these signs, talk to our support team or someone in your family.

The minimum deposit at tf99 is ৳200 across all payment methods (bKash, Nagad, Rocket, Upay, bank transfer). The minimum withdrawal amount is ৳800 and is typically processed within 5 to 30 minutes.

Play Safe, Enjoy the Fun

Enjoy all games and sports betting responsibly at tf99.
Visit our pages to learn more or get support.

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